2007/2008 MISSION STATEMENT (ORLANDO WEDDING PROFESSIONALS)

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ORLANDO WEDDING PROFESSIONALS
Terms & Privacy Agreement

Vendor Qualification Requirements

STANDARDS OF PROPER BUSINESS ETHICS
To qualify for consideration of being listed and to maintain a listing in good standing, an applicant must adhere to the following:

Qualifying for the membership process - Applicants MUST be in business for a minimum of 5 years and in every circumstance, Orlando Wedding Professionals reserves the right to refuse any listing. Applicants / Vendors MUST meet all licensing requirements of applicable city, county, state and federal agencies or authorities. General information on the nature of its business and background information on the applicant's principals, or other information is deemed essential to Orlando Wedding Professionals responsibility to provide brides & grooms with respectable vendors. Orlando Wedding Professionals will check on all businesses through the BBB to make sure that the integrity of the group maintains its high standards and ethics. Prospective business applicants will be chosen through sponsor (peer) referral.

SPONSORS
Three sponsors are required in order to move forward in the membership consideration process (preferably in the same category). The applicant (vendor) applying for membership consideration is required to provide Sponsor references in writing to the Orlando Wedding Professionals staff for review. At least one sponsor must be from the same category of expertise as the applicant, and all sponsors must be current members of Orlando Wedding Professionals.

Information Regarding Membership Consideration:
Orlando Wedding Professionals is a referral site - To ensure that Orlando Wedding Professionals receive the highest quality vendors, applicants are selected by peer referral (sponsorship) only. Any and all applicants will be considered but no guarantee of listing is promised. We reserve the right to refuse any listing. Any information provided through our feedback form or received from any vendor source is confidential.

Listing in good standing - Applicants / Vendors should have a good business reputation in the community and not be the subject of any adverse information in the BBB files, including any local, state, or federal governmental actions against the vendor or its principals, or predecessor businesses, involving its business practices (past or pending), during the previous three (3) years. Vendors in good standing need to be free from negative public image or reputation of such nature, which, in the opinion of the Orlando Wedding Professionals, includes having been the subject of bankruptcy or other insolvency proceedings under chapters 7, 11, or 13 of the U.S. Bankruptcy Code within the last three (3) years.

Complaints - Applicants that receive more than 2 letters or notifications of poor business ethics from either clients and/or other vendors can and will be automatically denied membership or removed from membership if the nature of the complaints directly effect the integrity of Orlando Wedding Professionals in a negative way.

Any complaints against vendors already listed on the site must be addressed by the vendor immediately so that the dispute can be resolved in a timely fashion. If the Vendor is accused of being unethical (depending on the severity of the issue) and is found at fault, that vendor will be removed from the site at the discretion of Orlando Wedding Professionals. A vendor that receives more than 2 complaints through BBB or Orlando Wedding Professionals can be removed from the site. All situations are treated on an individual basis and will be treated fairly. If a vendor is falsely accused of not complying with Orlando Wedding Professionals standards and is removed from site and later found that the accusations were untrue the Vendor shall have no recourse against Orlando Wedding Professionals for removing them from site. The vendor will be listed back on the site and will be reimbursed for the time lost by applying it toward renewals for the following year.

OWP Logo - Orlando Wedding Professionals vendors are authorized to use the Orlando Wedding Professionals name or logo. Vendors listed with Orlando Wedding Professionals may use the Orlando Wedding Professionals logo and or name on website and business cards. Any other uses of the name or logo require Orlando Wedding Professionals authorization in writing.

You agree to practice proper business ethics and treat clients as well as your fellow business associates with respect. You agree not to harass OWP brides/ grooms by calling them frequently or calling at inappropriate times to solicit business. Inappropriate times would include religious holiday’s (Thanksgiving, Christmas, Easter) and during late and early hours.

Revocation of Membership - As a member, you understand and agree that revocation of membership may be reported to the BBB and a press release may be issued stating the facts surrounding the revocation. No refund of annual memberships will be given by Orlando Wedding Professionals for a full or partial year of membership, if revocation has occurred. Upon revocation and/or cancellation, the company agrees to promptly return any materials furnished by the Orlando Wedding Professionals (such as plaques, decals, forms, etc.) which the member acknowledges are the property of Orlando Wedding Professionals.

Lapses in membership / returning members - Renewals every year will be due on or before November 1st. Members who let their membership lapse will have a 10 day grace period to renew.

New applicants and returning members will all go through the same process for membership. A new contract will be required every time a vendor is renewing their membership or becoming a new member. This is to ensure that all vendors are following the standards of proper business ethics at all times.

Contracts - (OWP members are required to use a contract); the parameters should be clearly detailed and the contract should be completely executed (as this will help establish the validity of a complaint).

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